ELEV8 Global Privacy Policy
How ELEV8 collects, uses, shares, protects and retains personal information for members and partners worldwide.
1. Scope, accountable operator and contact
Jan Adriel Caguingin, sole proprietor carrying on business as ELEV8 GROUP, Ontario BIN 1001728203, is the organization responsible for personal information handled through ELEV8 Central, subject to applicable privacy law. The address for service is 855 Grenon Avenue, Unit 7, Ottawa, Ontario K2B 6G1, Canada and the privacy contact is admin@elev8central.com. This Policy applies to our website, PWA, member and partner accounts, support, Messenger/Telegram interactions, referrals, forms and platform tools.
2. Information we collect and sources
We may collect account and identity information such as legal name, email, country, age confirmation, role, referral attribution and account status; Playbooks, calculator inputs, journal-related notes or forms you choose to store, which may reveal financial or trading information; Affiliate business and payment-related records; broker relationship identifiers, broker email, funding-verification status or account references needed for a requested workflow; password-change and security verification records such as one-time-code events; technical and security data such as IP address, browser/user-agent, device identifiers, login activity and security logs; communications; and legal-acceptance evidence. We receive information directly from you, from Affiliates acting within authorized workflows, from brokers/providers when verification is authorized, and automatically from devices and platform activity. ELEV8 does not ask members to provide MT4/MT5 or broker account passwords through ELEV8 Central.
3. Why we use information
We use personal information to create and secure accounts; provide education, community, tools and support; maintain legitimate ELEV8 sponsor/referral attribution; verify membership, broker funding or product eligibility; operate Business Central and Admin workflows; autosave member-created Playbooks and requested tool state; communicate service, security and agreement notices; prevent fraud and abuse; maintain legal and audit records; improve reliability; and comply with legal obligations. We use contact information for optional marketing only with the consent or other lawful basis required in the recipient's jurisdiction, and marketing choices do not control necessary service or security messages.
4. Legal bases where applicable
Depending on your jurisdiction, processing may be based on performance of a contract, legitimate interests such as security and fraud prevention, compliance with legal obligations, and consent where consent is required. Where consent is the applicable basis, you may withdraw it subject to legal or contractual limits, but withdrawal may make a requested feature unavailable.
5. Sharing and commercial relationships
We do not sell personal information for money. We may disclose information to infrastructure, hosting, database, email, security, customer-support, communications and analytics providers that process data for ELEV8; to a broker or provider when you request a connection or authorize eligibility verification; to an authorized Affiliate for the member relationship the Affiliate supports; to professional advisers; in a lawful business transfer; or when required by law, court order, fraud prevention or protection of legal rights. ELEV8 and Affiliates may receive broker/provider compensation, but personal information may not be used or disclosed for unrelated marketing without the authority required by applicable law.
6. International transfers
Because ELEV8 serves members in multiple countries and uses global technology providers, personal information may be processed outside your country. Where applicable law requires safeguards for international transfers, ELEV8 will use appropriate contractual, organizational or other legally recognized measures.
7. Cookies, local storage and device data
ELEV8 may use cookies, browser storage and device identifiers necessary for authentication, trusted-device security, referral attribution, preferences, PWA operation and fraud prevention. Optional analytics or marketing technologies should be offered with choices where required by applicable law.
8. Retention, account deletion and de-identification
We keep information only as long as reasonably necessary for the purposes for which it was collected, including account operation, security, referral attribution, commission and payment disputes, complete agreement and re-acceptance evidence, tax/accounting obligations, dispute resolution and legal requirements. Acceptance and audit records are preserved as append-only historical evidence and are not overwritten by a later version. When an account is deleted, operational records are deleted or de-identified where appropriate, but legal, security, tax, fraud-prevention, attribution, compensation, transaction and dispute records may be retained for the period reasonably required or permitted by law. We limit retained information to what is reasonably necessary for those purposes and delete or de-identify it when it is no longer needed.
9. Security and incidents
We use reasonable technical and organizational safeguards designed to protect personal information, including access controls and security logging. No internet service can guarantee absolute security. Members are responsible for protecting their passwords and devices and should notify ELEV8 promptly of suspected unauthorized access. ELEV8 will assess suspected privacy or security incidents and notify affected people or regulators where applicable law requires it.
10. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing, withdraw consent, obtain information about disclosures or international transfers, request portability, or complain to a privacy regulator. Rights are subject to applicable legal exceptions. Requests may be sent to admin@elev8central.com; ELEV8 may verify identity before acting on a request.
11. Children
ELEV8 accounts are intended for adults aged 18 or older. We do not knowingly permit children to create ELEV8 trading-community accounts. If you believe a minor has provided personal information in violation of this policy, contact us.
12. Changes and contact
We will update this Policy when our data practices materially change and will provide additional notice or obtain renewed consent where required. Contact admin@elev8central.com for privacy requests or questions.